### Start Notification Sender Program.cs Execution ###


### Calling ConfigureService.Configure() function ###


### Start Event Execution ###


### Started process for Execution of Event : INCIDENT_SUBMITTED_NOTIFICATION ###


### Started processing for Incident Submitted Event ###


Using default template for Org 248: Templates\IncidentSubmittedNotificationEmailTemplate.html


Executing email notifications to Incident Approvers about the Pending approval


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


A new incident IMF/FBYDW/KHA/INJ/26/00001 has been reported


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Executing whatsapp notifications to Incident Approvers about the Pending approval


Sending WhatsApp Notification for Incident Approval to User: 5538


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


### Ended processing Incident Submitted Event ###


### End Event Execution ###


### Start Event Execution ###


A new incident IMF/FBYDW/COI/FAO/26/00001 has been reported


### Started process for Execution of Event : NOTIFICATION_TO_ISSUER ###


# Calling SendNotificationToIssuerForCreatingPermitToWork function for whatsapp and push notification #


# Fetching devices honoring user preferences for Multiple Module IDs (Bulk) #


Executing sending notification to issuers through whatsapp


Sending notification to issuers of the comapny regarding permit to work 446378


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000004191","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_assigned_to_generic_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/GLTO/GRR/CZFS/GW/26/00001"},{"type":"text","text":"07-Sep-2026"},{"type":"text","text":"General Work"},{"type":"text","text":"Alanreed"},{"type":"text","text":" "},{"type":"text","text":"Requested by Natalio Hartung at 07-Sep-2026 11:32:01 AM"},{"type":"text","text":"Issue"},{"type":"text","text":"Devin Hou"},{"type":"text","text":"https://sandbox.oqsha.com/#/wp/view/211/446378"}]}]}}}


Executing sending push notification to the issuers


# Push Subject for Issuer P/GLTO/GRR/CZFS/GW/26/00001


# Checking for device existence #


# User device exists #


Sending notification for permit to work: 446378


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/97843808-729c-3fec-b009-bc6d8c00e3a8


Permit To Work (UID: P/GLTO/GRR/CZFS/GW/26/00001)

A permit to work is created for 07-Sep-2026 and is ready to be Issued

This is a test mode notification. Notification was not delivered to recipient.


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is 201


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 874.


Push notification was sent to device with id 25297.


App notification history inserted. HistoryId: 240919, UserId: 4983, NotificationType: PTW_GENERAL_NOTIFICATION, ModuleId: 14, ReferenceId: 446378


# Push notification sent #


### End Event Execution ###


### Start Notification Sender Program.cs Execution ###


### Calling ConfigureService.Configure() function ###


### Start Event Execution ###


### Started process for Execution of Event : Update_USER ###


### Started Event for Update User Email ###


Calling Send Email Function for Update User Email


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Your OQSHA Access Has Been Updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


### Started process for Execution of Event : Update_APP_USER ###


### Started Event for Update App User Email ###


Message : {"EventName":"Update_APP_USER","EventArgs":[{"Key":"DisplayName","Value":"Abraham Benavides"},{"Key":"Password","Value":""},{"Key":"OrganisationName","Value":"Weatherford International plc"},{"Key":"UserUid","Value":""},{"Key":"UserDivisions","Value":"Health Insurance, Meter failure, Dummyy sports, Locust Attack, Electrical issues, Electrical Issues2, Medical emergency, Win Issues, Explosion, Maintenance, Forklift issues, Hardware Problems, Fly, Fly Tip etx, Test 12, toxic hazards, Magnetic Issues, Road Accident, Electrical Issue, Pet grooming, Zabbix Alerts, Mosque, Fire Hazard, Fly tipping, MASSIVE EARTHQUAKE, Server Problem"},{"Key":"UserIncidentSites","Value":"Drifting, Edgemont Park, Glenaire, Patrick AFB, Paul Smiths, Pemberton Heights, Richvale, White Horse"},{"Key":"Email","Value":"osm05657@osmosys.co"},{"Key":"MobileNumber","Value":"2000010208"}]}


### End Event Execution ###


### Started process for Execution of Event : NOTIFICATION_TO_ISSUER ###


# Calling SendNotificationToIssuerForCreatingPermitToWork function for whatsapp and push notification #


# Fetching devices honoring user preferences for Multiple Module IDs (Bulk) #


Executing sending notification to issuers through whatsapp


Sending notification to issuers of the comapny regarding permit to work 446379


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000004191","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_assigned_to_generic_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/GLTO/GRR/CZFS/GW/26/00002"},{"type":"text","text":"07-Sep-2026"},{"type":"text","text":"General Work"},{"type":"text","text":"Alanreed"},{"type":"text","text":" "},{"type":"text","text":"Requested by Natalio Hartung at 07-Sep-2026 12:06:35 PM"},{"type":"text","text":"Issue"},{"type":"text","text":"Devin Hou"},{"type":"text","text":"https://sandbox.oqsha.com/#/wp/view/211/446379"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Executing sending push notification to the issuers


# Push Subject for Issuer P/GLTO/GRR/CZFS/GW/26/00002


# Preparing notification body #


# Checking for device existence #


# User device exists #


Sending notification for permit to work: 446379


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/97843808-729c-3fec-b009-bc6d8c00e3a8


Permit To Work (UID: P/GLTO/GRR/CZFS/GW/26/00002)


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is 201


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 874.


Push notification was sent to device with id 25297.


App notification history inserted. HistoryId: 240920, UserId: 4983, NotificationType: PTW_GENERAL_NOTIFICATION, ModuleId: 14, ReferenceId: 446379


# Push notification sent #


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":79650},{"Key":"AssignedToID","Value":2620}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


Converted to byte file


PDF generation successfull


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:79650


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


### Ended processing Assigned to Notification Event ###


### Started process for Execution of Event : Update_USER ###


### Started Event for Update User Email ###


Calling Send Email Function for Update User Email


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Your OQSHA Access Has Been Updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : Update_APP_USER ###


### Started Event for Update App User Email ###


Message : {"EventName":"COMPLETED_BATCH","EventArgs":[{"Key":"BatchId","Value":2992}]}


### Started process for Execution of Event : COMPLETED_BATCH ###


# Calling SendNotificationToBatchParticipantsForCompletedStatus function for  whatsapp notification #


Executing completed notification function to batch participants


Sending completed batch notification to batch participant14358


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"918888001634","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_completed_batch_v5","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"S.GIRISH"},{"type":"text","text":"Safety Leadership & Behavioral Safety - Batch-1"},{"type":"text","text":"Safety Leadership & Behavioral Safety"},{"type":"text","text":"Neveu"},{"type":"text","text":"0 Week(s) 0 Day(s) 2 Hour(s)"},{"type":"text","text":"No faculty"},{"type":"text","text":"September 07, 2026  12:32:23 PM"},{"type":"text","text":"https://oqsha.com/#/batches/view/264/284/2992?dlType=viewBatch"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Generating certificate.


System.ArgumentNullException: Value cannot be null.
Parameter name: path4
   at System.IO.Path.Combine(String path1, String path2, String path3, String path4)
   at IncidentReporter.API.Helpers.ExportTrainingCertificateHelper.ExportCertificate(TrainingCertificateDTO participant, String outputAbsoluteFilePath, Int32 orgId) in C:\GitLab-Runner\builds\27n6lYj0J\0\incident-reporter\incident-reporter-api\IncidentReporter\IncidentReporter.API\Helpers\ExportTrainingCertificateHelper.cs:line 26
   at IncidentReporter.API.Helpers.ExportTrainingCertificateHelper.ExportCertificatePDFAsByteArray(TrainingCertificateDTO participant, Int32 orgId, Int32 batchId, Int32 participantId) in C:\GitLab-Runner\builds\27n6lYj0J\0\incident-reporter\incident-reporter-api\IncidentReporter\IncidentReporter.API\Helpers\ExportTrainingCertificateHelper.cs:line 117
   at IncidentReporter.NotificationSender.DAL.Events.Notifier.SendNotificationToBatchParticipantsForCompletedStatus(String eventName, Int64 batchId) in C:\GitLab-Runner\builds\27n6lYj0J\0\incident-reporter\incident-reporter-api\IncidentReporter\IncidentReporter.NotificationSender\DAL\Events\Notifier.cs:line 3552
   at IncidentReporter.NotificationSender.DAL.Events.EventHandler.HandleMessage(IMessage message) in C:\GitLab-Runner\builds\27n6lYj0J\0\incident-reporter\incident-reporter-api\IncidentReporter\IncidentReporter.NotificationSender\DAL\Events\EventHandler.cs:line 538


Message : {"EventName":"NOTIFICATION_FOR_BATCH_COMPLETION_ROLE_USERS","EventArgs":[{"Key":"BatchId","Value":2992},{"Key":"OrganisationId","Value":264}]}


### Started process for Execution of Event : NOTIFICATION_FOR_BATCH_COMPLETION_ROLE_USERS ###


# Calling SendBatchCompletionRoleNotification for batchId=2992 organisationId=264 #


Using org-specific template for Org 264: Templates\OrgTemplates\264\Templates\BatchCompleteRoleTemplate.html


Using org-specific template for Org 264: Templates\OrgTemplates\264\Templates\BatchAbsenteesRoleTemplate.html


Initializing Email Service Client


Generating Email Request


Training Batch Completed - Safety Leadership & Behavioral Safety


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Training Batch Absentees - Safety Leadership & Behavioral Safety


## Batch Completion Main Emails Sent to 39 Target Role Users ##


## Batch Absentees Emails Sent to 39 Target Role Users ##


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"INFORM_TO_INCIDENT_CREATION_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":79651},{"Key":"InformToUserId","Value":5827}]}


### Started process for Execution of Event : INFORM_TO_INCIDENT_CREATION_NOTIFICATION ###


### Started processing Inform-To Incident Creation Notification ###


Calling SendInformToNotification function for ticket creation


Sending Inform-To WhatsApp for IncidentId: 79651


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000002062","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_inform_to_template_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Merwin Barnette"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/FBYDW/NMM/26/00001"},{"type":"text","text":"test"},{"type":"text","text":"Colver"},{"type":"text","text":"Near Misses"},{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Open"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/248/79651"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Generating Safety Alert report.


Converted to byte file


## Safety Alert Email Sent to Merwin Barnette##


Sending Inform-To Email (with Safety Alert PDF) for IncidentId: 79651


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert T/FBYDW/NMM/26/00001 has been created


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


Sending Inform-To Push Notification for IncidentId: 79651


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/27140765-fe94-364d-b7c5-e9fca8aada8b


Safety Alert T/FBYDW/NMM/26/00001 has been created

A new Safety Alert has been reported at Colver. Tap to view details.


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is 201


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 900.


Push notification was sent to device with id 25135.


App notification history inserted. HistoryId: 240921, UserId: 5827, NotificationType: NEW_INCIDENT_REPORTED, ModuleId: 12, ReferenceId: 79651


### Ended processing Inform-To Incident Creation Notification ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"INFORM_TO_INCIDENT_CREATION_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":79652},{"Key":"InformToUserId","Value":5827}]}


### Started process for Execution of Event : INFORM_TO_INCIDENT_CREATION_NOTIFICATION ###


### Started processing Inform-To Incident Creation Notification ###


Calling SendInformToNotification function for ticket creation


Sending Inform-To WhatsApp for IncidentId: 79652


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000002062","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_inform_to_template_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Merwin Barnette"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/FBYDW/UAA/26/00001"},{"type":"text","text":"testing"},{"type":"text","text":"Colver"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Falcon's Beyond Global Inc. Warrants"},{"type":"text","text":"Open"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/248/79652"},{"type":"text","text":"EHS Department - TTK Prestige Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Generating Safety Alert report.


Converted to byte file


## Safety Alert Email Sent to Merwin Barnette##


Sending Inform-To Email (with Safety Alert PDF) for IncidentId: 79652


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert T/FBYDW/UAA/26/00001 has been created


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


Sending Inform-To Push Notification for IncidentId: 79652


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/27140765-fe94-364d-b7c5-e9fca8aada8b


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is 201


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 899.


Push notification was sent to device with id 25135.


App notification history inserted. HistoryId: 240922, UserId: 5827, NotificationType: NEW_INCIDENT_REPORTED, ModuleId: 12, ReferenceId: 79652


### Ended processing Inform-To Incident Creation Notification ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : NOTIFICATION_TO_ISSUER ###


# Calling SendNotificationToIssuerForCreatingPermitToWork function for whatsapp and push notification #


# Fetching devices honoring user preferences for Multiple Module IDs (Bulk) #


Executing sending notification to issuers through whatsapp


Sending notification to issuers of the comapny regarding permit to work 446380


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000007341","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_assigned_to_generic_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/CDNS/VWH/CDNS/CI/26/00001"},{"type":"text","text":"07-Sep-2026"},{"type":"text","text":"Civil Work"},{"type":"text","text":"Archer Lodge"},{"type":"text","text":" "},{"type":"text","text":"Requested by Winnifred Tobin at 07-Sep-2026 02:35:14 PM"},{"type":"text","text":"Issue"},{"type":"text","text":"Sacherby Markham"},{"type":"text","text":"https://sandbox.oqsha.com/#/wp/view/255/446380"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Executing sending push notification to the issuers


# Push Subject for Issuer P/CDNS/VWH/CDNS/CI/26/00001


# Preparing notification body #


# Checking for device existence #


# User device exists #


Sending notification for permit to work: 446380


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/e793f253-b906-3344-ba6a-4566ef41b064


Permit To Work (UID: P/CDNS/VWH/CDNS/CI/26/00001)


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is 201


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 874.


Push notification was sent to device with id 26471.


App notification history inserted. HistoryId: 240923, UserId: 881, NotificationType: PTW_GENERAL_NOTIFICATION, ModuleId: 14, ReferenceId: 446380


# Push notification sent #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/ee1e81ed-8807-3e8f-b3e3-38efb20e0b47


Push notification was sent to device with id 26992.


Skipping notification history insertion for DeviceId: 26992, UserId: 881. History is recorded only for the user's first active device.


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"Update_USER","EventArgs":[{"Key":"DisplayName","Value":"Brittany Bodine"},{"Key":"Password","Value":"$2a$12$Fy8IVdllK/nfNxxBU/EB9OsoWImhhrsU9AAsC.H52l0/7QmBJvQgy"},{"Key":"OrganisationName","Value":"Weatherford International plc"},{"Key":"UserDivisions","Value":"Dummyy sports, Electrical Issue, Electrical issues, Electrical Issues2, Explosion, Fire Hazard, Fly, Fly Tip etx, Fly tipping, Forklift issues, Hardware Problems, Health Insurance, Locust Attack, Magnetic Issues, Maintenance, MASSIVE EARTHQUAKE, Medical emergency, Meter failure, Mosque, Pet grooming, Road Accident, Server Problem, Test 12, toxic hazards, Win Issues, Zabbix Alerts"},{"Key":"UserIncidentSites","Value":"Blue Jay, Chadwicks, Cresaptown, Drifting, Edgemont Park, Gallina, Garnavillo, Gillett, Glenaire, Goodmanville, Graford, Lake Carmel, National City, Oak Leaf, Oketo, Palo Verde, Patrick AFB, Paul Smiths, Pemberton Heights, Porum, Pray, Richvale, Rosa, Silver Springs Shores East, Sportsmen Acres, Sweet Water, Timberlake, Vicco, West End-Cobb Town, White Horse"},{"Key":"OldEmail","Value":""},{"Key":"Email","Value":"tes123@gmail.com"}]}


### Started process for Execution of Event : Update_USER ###


### Started Event for Update User Email ###


Calling Send Email Function for Update User Email


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Your OQSHA Access Has Been Updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Message : {"EventName":"Update_APP_USER","EventArgs":[{"Key":"DisplayName","Value":"Brittany Bodine"},{"Key":"Password","Value":""},{"Key":"OrganisationName","Value":"Weatherford International plc"},{"Key":"UserUid","Value":""},{"Key":"UserDivisions","Value":"Dummyy sports, Electrical Issue, Electrical issues, Electrical Issues2, Explosion, Fire Hazard, Fly, Fly Tip etx, Fly tipping, Forklift issues, Hardware Problems, Health Insurance, Locust Attack, Magnetic Issues, Maintenance, MASSIVE EARTHQUAKE, Medical emergency, Meter failure, Mosque, Pet grooming, Road Accident, Server Problem, Test 12, toxic hazards, Win Issues, Zabbix Alerts"},{"Key":"UserIncidentSites","Value":"Blue Jay, Chadwicks, Cresaptown, Drifting, Edgemont Park, Gallina, Garnavillo, Gillett, Glenaire, Goodmanville, Graford, Lake Carmel, National City, Oak Leaf, Oketo, Palo Verde, Patrick AFB, Paul Smiths, Pemberton Heights, Porum, Pray, Richvale, Rosa, Silver Springs Shores East, Sportsmen Acres, Sweet Water, Timberlake, Vicco, West End-Cobb Town, White Horse"},{"Key":"Email","Value":"tes123@gmail.com"},{"Key":"MobileNumber","Value":"2000008471"}]}


### Started process for Execution of Event : Update_APP_USER ###


### Started Event for Update App User Email ###


### Start Notification Sender Program.cs Execution ###


### Calling ConfigureService.Configure() function ###


### Start Event Execution ###


Message : {"EventName":"SAFETY_ALERT_EHS_SUMMARY_EMAIL_NOTIFICATION","EventArgs":[{"Key":"SafetyAlertEhsSummaryNotifications","Value":"[{\"OrganisationId\":267,\"OrganisationName\":\"Peukert\",\"RecipientEmails\":[\"hemantsehwag0008@gmail.com\"],\"EmailBody\":\"<!doctype html>\\n\\n  \\n    <meta charset=\\\"UTF-8\\\" />\\n    <meta name=\\\"viewport\\\" content=\\\"width=device-width, initial-scale=1.0\\\" />\\n    <title>Daily EHS Safety Alert Report</title>\\n  \\n  \\n
\\n
\\n        \\n
Daily EHS Safety Alert Report
\\n
Organisation: Peukert
Generated: 07 Sep 2026 09:48 UTC
\\n
\\n            As per EHS Inspection, kindly request you to provide the target date for addressing your department and close the points ASAP.
\\n            In Daily EHS report presently open observations are 3.\\n
\\n\\n
Count of Current Status
\\n
\\n
\\n              Assignee role	\\n              CLOSE	\\n              OPEN	\\n              Grand Total	\\n
\\n
Unassigned	0	3	3
\\n
\\n              Grand Total	\\n              0	\\n              3	\\n              3	\\n
\\n
\\n\\n
Count by Severity
\\n
\\n
\\n              Assigned role	\\n              A	\\n              B	\\n              C	\\n              Unclassified	\\n              Grand Total	\\n
\\n
Unassigned	0	0	0	3	3
\\r\\n
Grand Total	0	0	0	3	3
\\n
\\n\\n
\\n            This is an automated EHS report generated by OQSHA. Please do not reply to this email.\\n
\\n        	\\n
\\n
\\n  \\n\\n\",\"GeneratedOn\":\"2026-09-07T09:48:28.6801589Z\"}]"}]}


### Started process for Execution of Event : SAFETY_ALERT_EHS_SUMMARY_EMAIL_NOTIFICATION ###


### Started processing Safety Alert EHS Summary Email Event ###


### Ended processing Safety Alert EHS Summary Email Event ###


### End Event Execution ###


Daily EHS Safety Alert Summary - Peukert


Message : {"EventName":"SAFETY_ALERT_EHS_SUMMARY_EMAIL_NOTIFICATION","EventArgs":[{"Key":"SafetyAlertEhsSummaryNotifications","Value":"[{\"OrganisationId\":267,\"OrganisationName\":\"Peukert\",\"RecipientEmails\":[\"hemantsehwag0008@gmail.com\",\"sagaraswar001@gmail.com\"],\"EmailBody\":\"<!doctype html>\\n\\n  \\n    <meta charset=\\\"UTF-8\\\" />\\n    <meta name=\\\"viewport\\\" content=\\\"width=device-width, initial-scale=1.0\\\" />\\n    <title>Daily EHS Safety Alert Report</title>\\n  \\n  \\n
\\n
\\n        \\n
Daily EHS Safety Alert Report
\\n
Organisation: Peukert
Generated: 07 Sep 2026 09:52 UTC
\\n
\\n            As per EHS Inspection, kindly request you to provide the target date for addressing your department and close the points ASAP.
\\n            In Daily EHS report presently open observations are 3.\\n
\\n\\n
Count of Current Status
\\n
\\n
\\n              Assignee role	\\n              CLOSE	\\n              OPEN	\\n              Grand Total	\\n
\\n
Unassigned	0	3	3
\\n
\\n              Grand Total	\\n              0	\\n              3	\\n              3	\\n
\\n
\\n\\n
Count by Severity
\\n
\\n
\\n              Assigned role	\\n              A	\\n              B	\\n              C	\\n              Unclassified	\\n              Grand Total	\\n
\\n
Unassigned	0	0	0	3	3
\\r\\n
Grand Total	0	0	0	3	3
\\n
\\n\\n
\\n            This is an automated EHS report generated by OQSHA. Please do not reply to this email.\\n
\\n        	\\n
\\n
\\n  \\n\\n\",\"GeneratedOn\":\"2026-09-07T09:52:12.3351213Z\"}]"}]}


Generating Email Request


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


Message : {"EventName":"SAFETY_ALERT_EHS_SUMMARY_EMAIL_NOTIFICATION","EventArgs":[{"Key":"SafetyAlertEhsSummaryNotifications","Value":"[{\"OrganisationId\":267,\"OrganisationName\":\"Peukert\",\"RecipientEmails\":[\"hemantsehwag0008@gmail.com\",\"sagaraswar001@gmail.com\"],\"EmailBody\":\"<!doctype html>\\n\\n  \\n    <meta charset=\\\"UTF-8\\\" />\\n    <meta name=\\\"viewport\\\" content=\\\"width=device-width, initial-scale=1.0\\\" />\\n    <title>Daily EHS Safety Alert Report</title>\\n  \\n  \\n
\\n
\\n        \\n
Daily EHS Safety Alert Report
\\n
Organisation: Peukert
Generated: 07 Sep 2026 11:30 UTC
\\n
\\n            As per EHS Inspection, kindly request you to provide the target date for addressing your department and close the points ASAP.
\\n            In Daily EHS report presently open observations are 2.\\n
\\n\\n
Count of Current Status
\\n
\\n
\\n              Department	\\n              CLOSE	\\n              OPEN	\\n              Grand Total	\\n
\\n
MECH	0	1	1
\\r\\n
Proj	0	1	1
\\n
\\n              Grand Total	\\n              0	\\n              2	\\n              2	\\n
\\n
\\n\\n
Count by Severity
\\n
\\n
\\n              Department	\\n              A	\\n              B	\\n              C	\\n              Unclassified	\\n              Grand Total	\\n
\\n
MECH	0	0	1	0	1
\\r\\n
Proj	0	1	0	0	1
\\r\\n
Grand Total	0	1	1	0	2
\\n
\\n\\n
\\n            This is an automated EHS report generated by OQSHA. Please do not reply to this email.\\n
\\n        	\\n
\\n
\\n  \\n\\n\",\"GeneratedOn\":\"2026-09-07T11:30:33.9105418Z\"}]"}]}


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":79661},{"Key":"AssignedToID","Value":1955}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


Converted to byte file


PDF generation successfull


## Sending email to Renard Whatley, UserId : 1955 for assigned to notification ##


Sending Assigned To Email for IncidentId:79661


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


A Ticket K2WDS0 is assigned to you related to 'Unsafe Act'


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:79661


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


# Checking for device existence #


# User device exists #


Sending Assigned To Notification for IncidentId:79661


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Test/b2a80506-2a54-334e-9826-604be222a84a


Ticket K2WDS0

New ticket is assigned to you in the organisation Galecto Inc.


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is 201


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 851.


Push notification was sent to device with id 27281.


App notification history inserted. HistoryId: 240924, UserId: 1955, NotificationType: INCIDENT_STATUS_UPDATE, ModuleId: 12, ReferenceId: 79661


# Push notification sent #


Inside SendAppNotification Device Type: APNS


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/80177d95-4100-3840-9011-df20b1c1a95c


Ticket K2WDS0


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 791.


Push notification was sent to device with id 27287.


Skipping notification history insertion for DeviceId: 27287, UserId: 1955. History is recorded only for the user's first active device.


### Ended processing Assigned to Notification Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":79658},{"Key":"OrgId","Value":207},{"Key":"AssignedToID","Value":267}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


Converted to byte file


PDF generation successfull


## Sending email to Hebert Eaton, UserId : 267 for assigned to notification ##


Sending Assigned To Email for IncidentId:79658


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


A Ticket T/HUBG/BDM/26/00002 is assigned to you related to 'Break Down Maintenance'


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:79658


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


# Checking for device existence #


# User device exists #


Sending Assigned To Notification for IncidentId:79658


Inside SendAppNotification Device Type: APNS


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/94c163e8-9959-329b-87e4-67173590bc2f


Ticket T/HUBG/BDM/26/00002

New ticket is assigned to you in the organisation Hub Group Inc.


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is 201


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 818.


Push notification was sent to device with id 26487.


App notification history inserted. HistoryId: 240925, UserId: 267, NotificationType: INCIDENT_STATUS_UPDATE, ModuleId: 12, ReferenceId: 79658


# Push notification sent #


Inside SendAppNotification Device Type: GCM


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/b3c13f8a-1de7-321c-9b2f-72f3f0ebc7ef


Ticket T/HUBG/BDM/26/00002


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 884.


Push notification was sent to device with id 26737.


Skipping notification history insertion for DeviceId: 26737, UserId: 267. History is recorded only for the user's first active device.


# Checking for device existence #


# User device exists #


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/5578a135-63f4-3578-b400-e62d335e5ae6


Push notification was sent to device with id 26738.


Skipping notification history insertion for DeviceId: 26738, UserId: 267. History is recorded only for the user's first active device.


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/3dae5aa0-3020-3e50-91ab-ddbf3f42351b


Push notification was sent to device with id 26828.


Skipping notification history insertion for DeviceId: 26828, UserId: 267. History is recorded only for the user's first active device.


Sending Assigned To Notification for IncidentId:79658


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/436466a9-c826-300e-a1e9-b67e57131cd4


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is 201


Push notification was sent to device with id 26829.


Skipping notification history insertion for DeviceId: 26829, UserId: 267. History is recorded only for the user's first active device.


# Push notification sent #


Inside SendAppNotification Device Type: APNS


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/a971886f-8b0b-39c7-a149-cdd4b78fea82


Ticket T/HUBG/BDM/26/00002


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 818.


Push notification was sent to device with id 27212.


Skipping notification history insertion for DeviceId: 27212, UserId: 267. History is recorded only for the user's first active device.


# Checking for device existence #


# User device exists #


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Test/76cce30c-ffc6-310c-8f0f-e51147cf1063


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 878.


Push notification was sent to device with id 27283.


Skipping notification history insertion for DeviceId: 27283, UserId: 267. History is recorded only for the user's first active device.


### Ended processing Assigned to Notification Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":79665},{"Key":"AssignedToID","Value":1955}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


Converted to byte file


PDF generation successfull


## Sending email to Renard Whatley, UserId : 1955 for assigned to notification ##


Sending Assigned To Email for IncidentId:79665


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


A Ticket 7LSL63 is assigned to you related to 'Unsafe Act'


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:79665


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


# Checking for device existence #


# User device exists #


Sending Assigned To Notification for IncidentId:79665


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Test/b2a80506-2a54-334e-9826-604be222a84a


Ticket 7LSL63


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is 201


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 851.


Push notification was sent to device with id 27281.


App notification history inserted. HistoryId: 240926, UserId: 1955, NotificationType: INCIDENT_STATUS_UPDATE, ModuleId: 12, ReferenceId: 79665


# Push notification sent #


Inside SendAppNotification Device Type: APNS


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/80177d95-4100-3840-9011-df20b1c1a95c


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 791.


Push notification was sent to device with id 27287.


Skipping notification history insertion for DeviceId: 27287, UserId: 1955. History is recorded only for the user's first active device.


### Ended processing Assigned to Notification Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:79658


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket T/HUBG/BDM/26/00002 has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Assigned To Whatsapp for IncidentId:79658


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001644","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Ana Eaton"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/HUBG/BDM/26/00002"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as resolving"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"Big Point"},{"type":"text","text":"Break Down Maintenance"},{"type":"text","text":"Ana Eaton"},{"type":"text","text":"Hub Group Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/207/79658"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


# Checking for device existence #


# User device exists #


Sending Assigned To Notification for IncidentId:79658


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Test/51712835-62a3-393a-b112-af512fc1ce17


Ticket has been updated. Check the following comments T/HUBG/BDM/26/00002

Ticket Ticket status updated to Resolved., Comments are added as resolving


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is 201


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 935.


Push notification was sent to device with id 27286.


App notification history inserted. HistoryId: 240927, UserId: 1855, NotificationType: INCIDENT_STATUS_UPDATE, ModuleId: 12, ReferenceId: 79658


# Push notification sent #


Sending Email for IncidentId:79658


Initializing Email Service Client


Generating Email Request


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001875","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/HUBG/BDM/26/00002"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as resolving"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"Big Point"},{"type":"text","text":"Break Down Maintenance"},{"type":"text","text":"Ana Eaton"},{"type":"text","text":"Hub Group Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/207/79658"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Bulk) #


# Checking for device existence #


# User device exists #


Inside SendAppNotification Device Type: APNS


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/94c163e8-9959-329b-87e4-67173590bc2f


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 828.


Push notification was sent to device with id 26487.


App notification history inserted. HistoryId: 240928, UserId: 267, NotificationType: INCIDENT_STATUS_UPDATE, ModuleId: 12, ReferenceId: 79658


# Push notification sent #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/b3c13f8a-1de7-321c-9b2f-72f3f0ebc7ef


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 894.


Push notification was sent to device with id 26737.


Skipping notification history insertion for DeviceId: 26737, UserId: 267. History is recorded only for the user's first active device.


Sending Assigned To Notification for IncidentId:79658


Inside SendAppNotification Device Type: GCM


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/5578a135-63f4-3578-b400-e62d335e5ae6


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is 201


Push notification was sent to device with id 26738.


Skipping notification history insertion for DeviceId: 26738, UserId: 267. History is recorded only for the user's first active device.


# Checking for device existence #


# User device exists #


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/3dae5aa0-3020-3e50-91ab-ddbf3f42351b


Push notification was sent to device with id 26828.


Skipping notification history insertion for DeviceId: 26828, UserId: 267. History is recorded only for the user's first active device.


# Push notification sent #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/436466a9-c826-300e-a1e9-b67e57131cd4


Push notification was sent to device with id 26829.


Skipping notification history insertion for DeviceId: 26829, UserId: 267. History is recorded only for the user's first active device.


Inside SendAppNotification Device Type: APNS


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/a971886f-8b0b-39c7-a149-cdd4b78fea82


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 828.


Push notification was sent to device with id 27212.


Skipping notification history insertion for DeviceId: 27212, UserId: 267. History is recorded only for the user's first active device.


Sending Assigned To Notification for IncidentId:79658


Inside SendAppNotification Device Type: GCM


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Test/76cce30c-ffc6-310c-8f0f-e51147cf1063


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is 201


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 888.


Push notification was sent to device with id 27283.


Skipping notification history insertion for DeviceId: 27283, UserId: 267. History is recorded only for the user's first active device.


# Push notification sent #


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:79658


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Assigned To Whatsapp for IncidentId:79658


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001644","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Ana Eaton"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/HUBG/BDM/26/00002"},{"type":"text","text":"Comments are added as gyiftjgh"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"Big Point"},{"type":"text","text":"Break Down Maintenance"},{"type":"text","text":"Ana Eaton"},{"type":"text","text":"Hub Group Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/207/79658"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


# Checking for device existence #


# User device exists #


Sending Assigned To Notification for IncidentId:79658


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Test/51712835-62a3-393a-b112-af512fc1ce17


Ticket Comments are added as gyiftjgh


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is 201


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 898.


Push notification was sent to device with id 27286.


App notification history inserted. HistoryId: 240929, UserId: 1855, NotificationType: INCIDENT_STATUS_UPDATE, ModuleId: 12, ReferenceId: 79658


# Push notification sent #


Sending Email for IncidentId:79658


Initializing Email Service Client


Generating Email Request


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001875","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/HUBG/BDM/26/00002"},{"type":"text","text":"Comments are added as gyiftjgh"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"Big Point"},{"type":"text","text":"Break Down Maintenance"},{"type":"text","text":"Ana Eaton"},{"type":"text","text":"Hub Group Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/207/79658"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Bulk) #


# Checking for device existence #


# User device exists #


Inside SendAppNotification Device Type: APNS


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/94c163e8-9959-329b-87e4-67173590bc2f


Ticket Comments are added as gyiftjgh


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 791.


Push notification was sent to device with id 26487.


App notification history inserted. HistoryId: 240930, UserId: 267, NotificationType: INCIDENT_STATUS_UPDATE, ModuleId: 12, ReferenceId: 79658


# Push notification sent #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/b3c13f8a-1de7-321c-9b2f-72f3f0ebc7ef


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 857.


Push notification was sent to device with id 26737.


Skipping notification history insertion for DeviceId: 26737, UserId: 267. History is recorded only for the user's first active device.


Sending Assigned To Notification for IncidentId:79658


Inside SendAppNotification Device Type: GCM


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/5578a135-63f4-3578-b400-e62d335e5ae6


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is 201


Push notification was sent to device with id 26738.


Skipping notification history insertion for DeviceId: 26738, UserId: 267. History is recorded only for the user's first active device.


# Checking for device existence #


# User device exists #


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/3dae5aa0-3020-3e50-91ab-ddbf3f42351b


Ticket Comments are added as gyiftjgh


Push notification was sent to device with id 26828.


Skipping notification history insertion for DeviceId: 26828, UserId: 267. History is recorded only for the user's first active device.


# Push notification sent #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/436466a9-c826-300e-a1e9-b67e57131cd4


Push notification was sent to device with id 26829.


Skipping notification history insertion for DeviceId: 26829, UserId: 267. History is recorded only for the user's first active device.


Inside SendAppNotification Device Type: APNS


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/a971886f-8b0b-39c7-a149-cdd4b78fea82


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 791.


Push notification was sent to device with id 27212.


Skipping notification history insertion for DeviceId: 27212, UserId: 267. History is recorded only for the user's first active device.


Sending Assigned To Notification for IncidentId:79658


Inside SendAppNotification Device Type: GCM


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Test/76cce30c-ffc6-310c-8f0f-e51147cf1063


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is 201


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 851.


Push notification was sent to device with id 27283.


Skipping notification history insertion for DeviceId: 27283, UserId: 267. History is recorded only for the user's first active device.


# Push notification sent #


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Notification Sender Program.cs Execution ###


### Calling ConfigureService.Configure() function ###


### Start Event Execution ###


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:79658


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Assigned To Whatsapp for IncidentId:79658


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001644","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Ana Eaton"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/HUBG/BDM/26/00002"},{"type":"text","text":"Removed 1 Attachment(s)., Comments are added as fdrt"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"Big Point"},{"type":"text","text":"Break Down Maintenance"},{"type":"text","text":"Ana Eaton"},{"type":"text","text":"Hub Group Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/207/79658"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


# Checking for device existence #


# User device exists #


Sending Assigned To Notification for IncidentId:79658


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Test/51712835-62a3-393a-b112-af512fc1ce17


Ticket Removed 1 Attachment(s)., Comments are added as fdrt


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is 201


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 920.


Push notification was sent to device with id 27286.


App notification history inserted. HistoryId: 240931, UserId: 1855, NotificationType: INCIDENT_STATUS_UPDATE, ModuleId: 12, ReferenceId: 79658


# Push notification sent #


Sending Email for IncidentId:79658


Initializing Email Service Client


Generating Email Request


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001875","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/HUBG/BDM/26/00002"},{"type":"text","text":"Removed 1 Attachment(s)., Comments are added as fdrt"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"Big Point"},{"type":"text","text":"Break Down Maintenance"},{"type":"text","text":"Ana Eaton"},{"type":"text","text":"Hub Group Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/207/79658"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Bulk) #


# Checking for device existence #


# User device exists #


Inside SendAppNotification Device Type: APNS


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/94c163e8-9959-329b-87e4-67173590bc2f


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 813.


Push notification was sent to device with id 26487.


App notification history inserted. HistoryId: 240932, UserId: 267, NotificationType: INCIDENT_STATUS_UPDATE, ModuleId: 12, ReferenceId: 79658


# Push notification sent #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/b3c13f8a-1de7-321c-9b2f-72f3f0ebc7ef


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 879.


Push notification was sent to device with id 26737.


Skipping notification history insertion for DeviceId: 26737, UserId: 267. History is recorded only for the user's first active device.


Sending Assigned To Notification for IncidentId:79658


Inside SendAppNotification Device Type: GCM


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/5578a135-63f4-3578-b400-e62d335e5ae6


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is 201


Push notification was sent to device with id 26738.


Skipping notification history insertion for DeviceId: 26738, UserId: 267. History is recorded only for the user's first active device.


# Checking for device existence #


# User device exists #


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/3dae5aa0-3020-3e50-91ab-ddbf3f42351b


Push notification was sent to device with id 26828.


Skipping notification history insertion for DeviceId: 26828, UserId: 267. History is recorded only for the user's first active device.


# Push notification sent #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/436466a9-c826-300e-a1e9-b67e57131cd4


Push notification was sent to device with id 26829.


Skipping notification history insertion for DeviceId: 26829, UserId: 267. History is recorded only for the user's first active device.


Inside SendAppNotification Device Type: APNS


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/a971886f-8b0b-39c7-a149-cdd4b78fea82


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 813.


Push notification was sent to device with id 27212.


Skipping notification history insertion for DeviceId: 27212, UserId: 267. History is recorded only for the user's first active device.


Sending Assigned To Notification for IncidentId:79658


Inside SendAppNotification Device Type: GCM


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Test/76cce30c-ffc6-310c-8f0f-e51147cf1063


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is 201


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 873.


Push notification was sent to device with id 27283.


Skipping notification history insertion for DeviceId: 27283, UserId: 267. History is recorded only for the user's first active device.


# Push notification sent #


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:79658


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Assigned To Whatsapp for IncidentId:79658


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001644","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Ana Eaton"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/HUBG/BDM/26/00002"},{"type":"text","text":"Ticket status updated to Closed., Comments are added as closing"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"Big Point"},{"type":"text","text":"Break Down Maintenance"},{"type":"text","text":"Ana Eaton"},{"type":"text","text":"Hub Group Inc."},{"type":"text","text":"Closed"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/207/79658"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


# Checking for device existence #


# User device exists #


Sending Assigned To Notification for IncidentId:79658


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Test/51712835-62a3-393a-b112-af512fc1ce17


Ticket Ticket status updated to Closed., Comments are added as closing


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is 201


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 931.


Push notification was sent to device with id 27286.


App notification history inserted. HistoryId: 240933, UserId: 1855, NotificationType: INCIDENT_STATUS_UPDATE, ModuleId: 12, ReferenceId: 79658


# Push notification sent #


Sending Email for IncidentId:79658


Initializing Email Service Client


Generating Email Request


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001875","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/HUBG/BDM/26/00002"},{"type":"text","text":"Ticket status updated to Closed., Comments are added as closing"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"Big Point"},{"type":"text","text":"Break Down Maintenance"},{"type":"text","text":"Ana Eaton"},{"type":"text","text":"Hub Group Inc."},{"type":"text","text":"Closed"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/207/79658"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Bulk) #


# Checking for device existence #


# User device exists #


Inside SendAppNotification Device Type: APNS


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/94c163e8-9959-329b-87e4-67173590bc2f


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 824.


Push notification was sent to device with id 26487.


App notification history inserted. HistoryId: 240934, UserId: 267, NotificationType: INCIDENT_STATUS_UPDATE, ModuleId: 12, ReferenceId: 79658


# Push notification sent #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/b3c13f8a-1de7-321c-9b2f-72f3f0ebc7ef


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 890.


Push notification was sent to device with id 26737.


Skipping notification history insertion for DeviceId: 26737, UserId: 267. History is recorded only for the user's first active device.


Sending Assigned To Notification for IncidentId:79658


Inside SendAppNotification Device Type: GCM


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/5578a135-63f4-3578-b400-e62d335e5ae6


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is 201


Push notification was sent to device with id 26738.


Skipping notification history insertion for DeviceId: 26738, UserId: 267. History is recorded only for the user's first active device.


# Checking for device existence #


# User device exists #


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/3dae5aa0-3020-3e50-91ab-ddbf3f42351b


Push notification was sent to device with id 26828.


Skipping notification history insertion for DeviceId: 26828, UserId: 267. History is recorded only for the user's first active device.


# Push notification sent #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/436466a9-c826-300e-a1e9-b67e57131cd4


Push notification was sent to device with id 26829.


Skipping notification history insertion for DeviceId: 26829, UserId: 267. History is recorded only for the user's first active device.


Inside SendAppNotification Device Type: APNS


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/a971886f-8b0b-39c7-a149-cdd4b78fea82


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 824.


Push notification was sent to device with id 27212.


Skipping notification history insertion for DeviceId: 27212, UserId: 267. History is recorded only for the user's first active device.


Sending Assigned To Notification for IncidentId:79658


Inside SendAppNotification Device Type: GCM


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Test/76cce30c-ffc6-310c-8f0f-e51147cf1063


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is 201


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 884.


Push notification was sent to device with id 27283.


Skipping notification history insertion for DeviceId: 27283, UserId: 267. History is recorded only for the user's first active device.


# Push notification sent #


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":79657},{"Key":"OrgId","Value":207},{"Key":"AssignedToID","Value":881}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


Converted to byte file


PDF generation successfull


## Sending email to Sacherby Markham, UserId : 881 for assigned to notification ##


Sending Assigned To Email for IncidentId:79657


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


A Ticket T/HUBG/BDM/26/00001 is assigned to you related to 'Break Down Maintenance'


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:79657


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


# Checking for device existence #


# User device exists #


Sending Assigned To Notification for IncidentId:79657


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/e793f253-b906-3344-ba6a-4566ef41b064


Ticket T/HUBG/BDM/26/00001


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is 201


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 884.


Push notification was sent to device with id 26471.


App notification history inserted. HistoryId: 240935, UserId: 881, NotificationType: INCIDENT_STATUS_UPDATE, ModuleId: 12, ReferenceId: 79657


# Push notification sent #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/ee1e81ed-8807-3e8f-b3e3-38efb20e0b47


Push notification was sent to device with id 26992.


Skipping notification history insertion for DeviceId: 26992, UserId: 881. History is recorded only for the user's first active device.


### Ended processing Assigned to Notification Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:79657


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket T/HUBG/BDM/26/00001 has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Assigned To Whatsapp for IncidentId:79657


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001644","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Ana Eaton"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/HUBG/BDM/26/00001"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as resolving"},{"type":"text","text":"Ticket"},{"type":"text","text":"testing"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":"Break Down Maintenance"},{"type":"text","text":"Ana Eaton"},{"type":"text","text":"Hub Group Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/207/79657"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


# Checking for device existence #


# User device exists #


Sending Assigned To Notification for IncidentId:79657


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Test/51712835-62a3-393a-b112-af512fc1ce17


Ticket has been updated. Check the following comments T/HUBG/BDM/26/00001


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is 201


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 935.


Push notification was sent to device with id 27286.


App notification history inserted. HistoryId: 240936, UserId: 1855, NotificationType: INCIDENT_STATUS_UPDATE, ModuleId: 12, ReferenceId: 79657


# Push notification sent #


Sending email for incident closure


Initializing Email Service Client


Generating Email Request


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Preparing notification body #


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000003712","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Maxim Noyes"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/HUBG/BDM/26/00001"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as resolving"},{"type":"text","text":"Ticket"},{"type":"text","text":"testing"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":"Break Down Maintenance"},{"type":"text","text":"Ana Eaton"},{"type":"text","text":"Hub Group Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/207/79657"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Invalid Mobile Number - 912000003712912000003712


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:79657


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Assigned To Whatsapp for IncidentId:79657


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001644","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Ana Eaton"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/HUBG/BDM/26/00001"},{"type":"text","text":"Ticket status updated to Open., Comments are added as re opening"},{"type":"text","text":"Ticket"},{"type":"text","text":"testing"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":"Break Down Maintenance"},{"type":"text","text":"Ana Eaton"},{"type":"text","text":"Hub Group Inc."},{"type":"text","text":"Open"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/207/79657"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


# Checking for device existence #


# User device exists #


Sending Assigned To Notification for IncidentId:79657


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Test/51712835-62a3-393a-b112-af512fc1ce17


Ticket Ticket status updated to Open., Comments are added as re opening


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is 201


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 932.


Push notification was sent to device with id 27286.


App notification history inserted. HistoryId: 240937, UserId: 1855, NotificationType: INCIDENT_STATUS_UPDATE, ModuleId: 12, ReferenceId: 79657


# Push notification sent #


Sending Email for IncidentId:79657


Initializing Email Service Client


Generating Email Request


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000007341","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Sacherby Markham"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/HUBG/BDM/26/00001"},{"type":"text","text":"Ticket status updated to Open., Comments are added as re opening"},{"type":"text","text":"Ticket"},{"type":"text","text":"testing"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":"Break Down Maintenance"},{"type":"text","text":"Ana Eaton"},{"type":"text","text":"Hub Group Inc."},{"type":"text","text":"Open"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/207/79657"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Bulk) #


# Checking for device existence #


# User device exists #


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/e793f253-b906-3344-ba6a-4566ef41b064


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 891.


Push notification was sent to device with id 26471.


App notification history inserted. HistoryId: 240938, UserId: 881, NotificationType: INCIDENT_STATUS_UPDATE, ModuleId: 12, ReferenceId: 79657


# Push notification sent #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/ee1e81ed-8807-3e8f-b3e3-38efb20e0b47


Push notification was sent to device with id 26992.


Skipping notification history insertion for DeviceId: 26992, UserId: 881. History is recorded only for the user's first active device.


Sending email for incident closure


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


Sending Assigned To Whatsapp for IncidentId:79657


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000003712","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Maxim Noyes"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/HUBG/BDM/26/00001"},{"type":"text","text":"Ticket status updated to Open., Comments are added as re opening"},{"type":"text","text":"Ticket"},{"type":"text","text":"testing"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":"Break Down Maintenance"},{"type":"text","text":"Ana Eaton"},{"type":"text","text":"Hub Group Inc."},{"type":"text","text":"Open"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/207/79657"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Invalid Mobile Number - 912000003712912000003712


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Notification Sender Program.cs Execution ###


### Calling ConfigureService.Configure() function ###


### Start Event Execution ###


### Started process for Execution of Event : NOTIFICATION_TO_ISSUER ###


# Calling SendNotificationToIssuerForCreatingPermitToWork function for whatsapp and push notification #


# Fetching devices honoring user preferences for Multiple Module IDs (Bulk) #


Executing sending notification to issuers through whatsapp


Sending notification to issuers of the comapny regarding permit to work 446381


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001875","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"ptw_assigned_to_generic_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"P/HUBG/TFX/ALNT/HW/26/00001"},{"type":"text","text":"08-Sep-2026"},{"type":"text","text":"Hot work"},{"type":"text","text":"Meadow Oaks"},{"type":"text","text":" "},{"type":"text","text":"Requested by Ana Eaton at 07-Sep-2026 06:21:55 PM"},{"type":"text","text":"Issue"},{"type":"text","text":"Hebert Eaton"},{"type":"text","text":"https://sandbox.oqsha.com/#/wp/view/207/446381"}]}]}}}


Executing sending push notification to the issuers


# Push Subject for Issuer P/HUBG/TFX/ALNT/HW/26/00001


# Preparing notification body #


# Checking for device existence #


# User device exists #


Sending notification for permit to work: 446381


Inside SendAppNotification Device Type: APNS


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/94c163e8-9959-329b-87e4-67173590bc2f


Permit To Work (UID: P/HUBG/TFX/ALNT/HW/26/00001)

A permit to work is created for 08-Sep-2026 and is ready to be Issued


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is 201


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 808.


Push notification was sent to device with id 26487.


App notification history inserted. HistoryId: 240939, UserId: 267, NotificationType: PTW_GENERAL_NOTIFICATION, ModuleId: 14, ReferenceId: 446381


# Push notification sent #


Inside SendAppNotification Device Type: GCM


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/b3c13f8a-1de7-321c-9b2f-72f3f0ebc7ef


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 874.


Push notification was sent to device with id 26737.


Skipping notification history insertion for DeviceId: 26737, UserId: 267. History is recorded only for the user's first active device.


# Checking for device existence #


# User device exists #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/5578a135-63f4-3578-b400-e62d335e5ae6


Push notification was sent to device with id 26738.


Skipping notification history insertion for DeviceId: 26738, UserId: 267. History is recorded only for the user's first active device.


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/3dae5aa0-3020-3e50-91ab-ddbf3f42351b


Push notification was sent to device with id 26828.


Skipping notification history insertion for DeviceId: 26828, UserId: 267. History is recorded only for the user's first active device.


Sending notification for permit to work: 446381


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/436466a9-c826-300e-a1e9-b67e57131cd4


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is 201


Push notification was sent to device with id 26829.


Skipping notification history insertion for DeviceId: 26829, UserId: 267. History is recorded only for the user's first active device.


# Push notification sent #


Inside SendAppNotification Device Type: APNS


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/a971886f-8b0b-39c7-a149-cdd4b78fea82


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 808.


Push notification was sent to device with id 27212.


Skipping notification history insertion for DeviceId: 27212, UserId: 267. History is recorded only for the user's first active device.


# Checking for device existence #


# User device exists #


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Test/76cce30c-ffc6-310c-8f0f-e51147cf1063


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 868.


Push notification was sent to device with id 27283.


Skipping notification history insertion for DeviceId: 27283, UserId: 267. History is recorded only for the user's first active device.


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Test/51712835-62a3-393a-b112-af512fc1ce17


Push notification was sent to device with id 27286.


App notification history inserted. HistoryId: 240940, UserId: 1855, NotificationType: PTW_GENERAL_NOTIFICATION, ModuleId: 14, ReferenceId: 446381


# Push notification sent #


Sending notification for permit to work: 446381


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/8d44ad78-8b14-3b2c-885c-92039149a4e4


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is 201


--- Unable to parse Osmo-x notification id from response: Error converting value "This is a test mode notification. Notification was not delivered to recipient." to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 874.


Push notification was sent to device with id 25502.


App notification history inserted. HistoryId: 240941, UserId: 4243, NotificationType: PTW_GENERAL_NOTIFICATION, ModuleId: 14, ReferenceId: 446381


# Checking for device existence #


# User device exists #


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/f4efb887-45b1-3133-8647-101a6629c0a9


Push notification was sent to device with id 24207.


App notification history inserted. HistoryId: 240942, UserId: 5111, NotificationType: PTW_GENERAL_NOTIFICATION, ModuleId: 14, ReferenceId: 446381


Inside SendAppNotification Device Type: GCM


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/d9f0e4de-edd4-3ae3-a004-96236cf7772f


Push notification was sent to device with id 26725.


Skipping notification history insertion for DeviceId: 26725, UserId: 5111. History is recorded only for the user's first active device.


# Push notification sent #


### End Event Execution ###