Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


# Checking for device existence #


# User device exists #


Sending Assigned To Notification for IncidentId:79069


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/cd58aaa8-3aca-3d74-9b3e-2b3753cd1a3e


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 2561.


# Push notification did not send #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/8b395690-f650-3a22-a5b2-98017b62ebb6


Push notification failed to send to a device 3575.


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/39a2a7b6-5c94-3361-ac38-a2ad98d980a4


Push notification failed to send to a device 4805.


Push notification failed to send to a device 13030.


### Ended processing Assigned to Notification Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Assigned To Whatsapp for IncidentId:79069


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


# Checking for device existence #


# User device exists #


Sending Assigned To Notification for IncidentId:79069


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/a0dfda5b-28b9-310e-b5dd-a829300426f7


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 2793.


# Push notification did not send #


Endpoint: arn:aws:sns:us-west-2:505884080245:endpoint/GCM/OQSHA-Android/65ae9aac-94dd-3c25-9aa9-63b288320db5


Push notification failed to send to a device 6946.


Sending email for incident closure


*--- Sending Email Serice Initiated ---*


Error occurred while sending email using Osmo-x.


System.NullReferenceException: Object reference not set to an instance of an object.
   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\GitLab-Runner\builds\27n6lYj0J\0\incident-reporter\incident-reporter-api\IncidentReporter\IncidentReporter.NotificationSender\Helpers\EmailHelper.cs:line 39


# Preparing notification body #


# Checking for device existence #


# User device exists #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/cd147add-559f-39a0-aa42-2a122117d365


Push notification failed to send to a device 2568.


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/22f1e197-ee6f-3ada-874b-b733f95c9f23


Unauthorized


Push notification failed to send to a device 6256.


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/f3e2e940-ac5f-343e-9c85-fc9a2a9d655f


Push notification failed to send to a device 16977.


# Push notification did not send #


Sending Assigned To Whatsapp for IncidentId:79069


Osmo-x WhatsApp Message has been Sent


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


Invalid Mobile Number - 912000001710912000001710


Sending Assigned To Notification for IncidentId:79069


Inside SendAppNotification Device Type: GCM


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/1ed0574f-f394-38d4-b33c-1065f3e9da1e


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 18903.


Sending email for incident closure


*--- Sending Email Serice Initiated ---*


Error occurred while sending email using Osmo-x.


Object reference not set to an instance of an object.


# Preparing notification body #


# Checking for device existence #


# User device exists #


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/80f2e057-c1c4-33ff-ab71-96a94157f825


Unauthorized


Push notification failed to send to a device 2596.


# Push notification did not send #


Osmo-x WhatsApp Message has been Sent


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/51b263a2-751d-3f27-9fe4-a6d058409422


Push notification failed to send to a device 17143.


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/056dd5a1-1c27-3e4d-9114-c7300dcd4445


Push notification failed to send to a device 2589.


Sending email for incident closure


Sending Assigned To Whatsapp for IncidentId:79069


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


Sending Assigned To Notification for IncidentId:79069


Inside SendAppNotification Device Type: GCM


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/b0093205-7b0a-3ffc-a18f-0554136bb760


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 2328.


# Checking for device existence #


# User device exists #


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/9cef82ec-ee40-3b87-8215-1f0ad7165ff7


Unauthorized


Push notification failed to send to a device 5927.


# Push notification did not send #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/9ae6f153-9f95-3b3a-9f54-55d87741a891


Push notification failed to send to a device 9010.


Sending email for incident closure


*--- Sending Email Serice Initiated ---*


Error occurred while sending email using Osmo-x.


Object reference not set to an instance of an object.


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/cd58aaa8-3aca-3d74-9b3e-2b3753cd1a3e


Push notification failed to send to a device 2561.


# Checking for device existence #


# User device exists #


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/8b395690-f650-3a22-a5b2-98017b62ebb6


Unauthorized


Push notification failed to send to a device 3575.


# Push notification did not send #


Sending Assigned To Notification for IncidentId:79069


Inside SendAppNotification Device Type: GCM


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/39a2a7b6-5c94-3361-ac38-a2ad98d980a4


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 4805.


Push notification failed to send to a device 13030.


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


Sending email for incident closure


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket T/BEAT/UCC/26/00001 has been updated

This is a test mode notification. Notification was not delivered to recipient.


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Assigned To Whatsapp for IncidentId:79069


Osmo-x WhatsApp Message has been Sent


Invalid Mobile Number - 912000001885912000001885


Invalid Mobile Number - 912000001885912000001885912000001885


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


# Preparing notification body #


# Checking for device existence #


# User device exists #


Sending Assigned To Notification for IncidentId:79069


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/a0dfda5b-28b9-310e-b5dd-a829300426f7


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 2793.


# Push notification did not send #


Endpoint: arn:aws:sns:us-west-2:505884080245:endpoint/GCM/OQSHA-Android/65ae9aac-94dd-3c25-9aa9-63b288320db5


Push notification failed to send to a device 6946.


Sending Email for IncidentId:79069


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Assigned To Whatsapp for IncidentId:79069


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Bulk) #


# Checking for device existence #


# User device exists #


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/cd58aaa8-3aca-3d74-9b3e-2b3753cd1a3e


Unauthorized


Push notification failed to send to a device 2561.


# Push notification did not send #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/8b395690-f650-3a22-a5b2-98017b62ebb6


Push notification failed to send to a device 3575.


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/39a2a7b6-5c94-3361-ac38-a2ad98d980a4


Push notification failed to send to a device 4805.


Sending Assigned To Notification for IncidentId:79069


Inside SendAppNotification Device Type: GCM


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 13030.


Sending email for incident closure


Error occurred while sending email using Osmo-x.


Object reference not set to an instance of an object.


*--- Sending Email Serice Initiated ---*


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


# Checking for device existence #


# User device exists #


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/cd147add-559f-39a0-aa42-2a122117d365


Unauthorized


Push notification failed to send to a device 2568.


# Push notification did not send #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/22f1e197-ee6f-3ada-874b-b733f95c9f23


Push notification failed to send to a device 6256.


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/f3e2e940-ac5f-343e-9c85-fc9a2a9d655f


Push notification failed to send to a device 16977.


Sending Assigned To Whatsapp for IncidentId:79069


Osmo-x WhatsApp Message has been Sent


Invalid Mobile Number - 912000001710912000001710


Sending Assigned To Notification for IncidentId:79069


Inside SendAppNotification Device Type: GCM


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/1ed0574f-f394-38d4-b33c-1065f3e9da1e


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 18903.


Sending email for incident closure


Error occurred while sending email using Osmo-x.


Object reference not set to an instance of an object.


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


# Checking for device existence #


# User device exists #


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/80f2e057-c1c4-33ff-ab71-96a94157f825


Unauthorized


Push notification failed to send to a device 2596.


# Push notification did not send #


*--- Sending Email Serice Initiated ---*


Osmo-x WhatsApp Message has been Sent


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/51b263a2-751d-3f27-9fe4-a6d058409422


Push notification failed to send to a device 17143.


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/056dd5a1-1c27-3e4d-9114-c7300dcd4445


Push notification failed to send to a device 2589.


Sending email for incident closure


Sending Assigned To Whatsapp for IncidentId:79069


# Preparing notification body #


Sending Assigned To Notification for IncidentId:79069


Inside SendAppNotification Device Type: GCM


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/b0093205-7b0a-3ffc-a18f-0554136bb760


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 2328.


# Checking for device existence #


# User device exists #


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/9cef82ec-ee40-3b87-8215-1f0ad7165ff7


Unauthorized


Push notification failed to send to a device 5927.


# Push notification did not send #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/9ae6f153-9f95-3b3a-9f54-55d87741a891


Push notification failed to send to a device 9010.


Sending email for incident closure


Error occurred while sending email using Osmo-x.


Object reference not set to an instance of an object.


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/cd58aaa8-3aca-3d74-9b3e-2b3753cd1a3e


Push notification failed to send to a device 2561.


# Checking for device existence #


# User device exists #


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/8b395690-f650-3a22-a5b2-98017b62ebb6


Unauthorized


Push notification failed to send to a device 3575.


# Push notification did not send #


Sending Assigned To Notification for IncidentId:79069


Inside SendAppNotification Device Type: GCM


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/39a2a7b6-5c94-3361-ac38-a2ad98d980a4


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 4805.


Push notification failed to send to a device 13030.


# Preparing notification body #


Sending email for incident closure


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Assigned To Whatsapp for IncidentId:79069


Osmo-x WhatsApp Message has been Sent


Invalid Mobile Number - 912000001885912000001885


Invalid Mobile Number - 912000001885912000001885912000001885


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000002239","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Addisyn Papp"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/UCC/26/00001"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as resolving"},{"type":"text","text":"Ticket"},{"type":"text","text":"testing"},{"type":"text","text":"Robertsdale"},{"type":"text","text":"Unsafe Condition"},{"type":"text","text":"Addisyn Papp"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/204/79069"},{"type":"text","text":"Oqsha Team"}]}]}}}


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


# Checking for device existence #


# User device exists #


Sending Assigned To Notification for IncidentId:79069


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/a0dfda5b-28b9-310e-b5dd-a829300426f7


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 2793.


# Push notification did not send #


Endpoint: arn:aws:sns:us-west-2:505884080245:endpoint/GCM/OQSHA-Android/65ae9aac-94dd-3c25-9aa9-63b288320db5


Push notification failed to send to a device 6946.


Sending Email for IncidentId:79069


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Assigned To Whatsapp for IncidentId:79069


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001885","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Jasmyne Soukup"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/UCC/26/00001"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as resolving"},{"type":"text","text":"Ticket"},{"type":"text","text":"testing"},{"type":"text","text":"Robertsdale"},{"type":"text","text":"Unsafe Condition"},{"type":"text","text":"Addisyn Papp"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/204/79069"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Bulk) #


# Checking for device existence #


# User device exists #


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/cd58aaa8-3aca-3d74-9b3e-2b3753cd1a3e


Unauthorized


Push notification failed to send to a device 2561.


# Push notification did not send #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/8b395690-f650-3a22-a5b2-98017b62ebb6


Push notification failed to send to a device 3575.


Sending Assigned To Notification for IncidentId:79069


Inside SendAppNotification Device Type: GCM


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/39a2a7b6-5c94-3361-ac38-a2ad98d980a4


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 4805.


Push notification failed to send to a device 13030.


Sending email for incident closure


Error occurred while sending email using Osmo-x.


Object reference not set to an instance of an object.


*--- Sending Email Serice Initiated ---*


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


# Checking for device existence #


# User device exists #


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/cd147add-559f-39a0-aa42-2a122117d365


Unauthorized


Push notification failed to send to a device 2568.


# Push notification did not send #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/22f1e197-ee6f-3ada-874b-b733f95c9f23


Push notification failed to send to a device 6256.


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/f3e2e940-ac5f-343e-9c85-fc9a2a9d655f


Push notification failed to send to a device 16977.


Sending Assigned To Whatsapp for IncidentId:79069


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000006478","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Jacqui Skelton"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/UCC/26/00001"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as resolving"},{"type":"text","text":"Ticket"},{"type":"text","text":"testing"},{"type":"text","text":"Robertsdale"},{"type":"text","text":"Unsafe Condition"},{"type":"text","text":"Addisyn Papp"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/204/79069"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001710","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Hellen Maravilla"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/UCC/26/00001"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as resolving"},{"type":"text","text":"Ticket"},{"type":"text","text":"testing"},{"type":"text","text":"Robertsdale"},{"type":"text","text":"Unsafe Condition"},{"type":"text","text":"Addisyn Papp"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/204/79069"},{"type":"text","text":"Oqsha Team"}]}]}}}


Invalid Mobile Number - 912000001710912000001710


# Preparing notification body #


# Checking for device existence #


# User device exists #


Sending Assigned To Notification for IncidentId:79069


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/1ed0574f-f394-38d4-b33c-1065f3e9da1e


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 18903.


# Push notification did not send #


Sending email for incident closure


*--- Sending Email Serice Initiated ---*


Error occurred while sending email using Osmo-x.


Object reference not set to an instance of an object.


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000005109","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Kathaleen Hoopes"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/UCC/26/00001"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as resolving"},{"type":"text","text":"Ticket"},{"type":"text","text":"testing"},{"type":"text","text":"Robertsdale"},{"type":"text","text":"Unsafe Condition"},{"type":"text","text":"Addisyn Papp"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/204/79069"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


# Checking for device existence #


# User device exists #


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/80f2e057-c1c4-33ff-ab71-96a94157f825


Unauthorized


Push notification failed to send to a device 2596.


Sending Assigned To Whatsapp for IncidentId:79069


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000009155","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Giselle Skelton"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/UCC/26/00001"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as resolving"},{"type":"text","text":"Ticket"},{"type":"text","text":"testing"},{"type":"text","text":"Robertsdale"},{"type":"text","text":"Unsafe Condition"},{"type":"text","text":"Addisyn Papp"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/204/79069"},{"type":"text","text":"Oqsha Team"}]}]}}}


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/51b263a2-751d-3f27-9fe4-a6d058409422


Push notification failed to send to a device 17143.


# Push notification did not send #


Sending email for incident closure


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001657","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Karla Mcclintock"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/UCC/26/00001"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as resolving"},{"type":"text","text":"Ticket"},{"type":"text","text":"testing"},{"type":"text","text":"Robertsdale"},{"type":"text","text":"Unsafe Condition"},{"type":"text","text":"Addisyn Papp"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/204/79069"},{"type":"text","text":"Oqsha Team"}]}]}}}


Sending Assigned To Notification for IncidentId:79069


Inside SendAppNotification Device Type: GCM


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/056dd5a1-1c27-3e4d-9114-c7300dcd4445


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 2589.


*--- Sending Email Serice Initiated ---*


Error occurred while sending email using Osmo-x.


Object reference not set to an instance of an object.


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000009853","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Areli Shrum"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/UCC/26/00001"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as resolving"},{"type":"text","text":"Ticket"},{"type":"text","text":"testing"},{"type":"text","text":"Robertsdale"},{"type":"text","text":"Unsafe Condition"},{"type":"text","text":"Addisyn Papp"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/204/79069"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


# Checking for device existence #


# User device exists #


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/b0093205-7b0a-3ffc-a18f-0554136bb760


Unauthorized


Push notification failed to send to a device 2328.


# Push notification did not send #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/9cef82ec-ee40-3b87-8215-1f0ad7165ff7


Push notification failed to send to a device 5927.


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/9ae6f153-9f95-3b3a-9f54-55d87741a891


Push notification failed to send to a device 9010.


Sending email for incident closure


Sending Assigned To Whatsapp for IncidentId:79069


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000004003","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Marley Lacy"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/UCC/26/00001"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as resolving"},{"type":"text","text":"Ticket"},{"type":"text","text":"testing"},{"type":"text","text":"Robertsdale"},{"type":"text","text":"Unsafe Condition"},{"type":"text","text":"Addisyn Papp"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/204/79069"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


Sending Assigned To Notification for IncidentId:79069


Inside SendAppNotification Device Type: GCM


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/cd58aaa8-3aca-3d74-9b3e-2b3753cd1a3e


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 2561.


# Checking for device existence #


# User device exists #


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/8b395690-f650-3a22-a5b2-98017b62ebb6


Unauthorized


Push notification failed to send to a device 3575.


# Push notification did not send #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/39a2a7b6-5c94-3361-ac38-a2ad98d980a4


Push notification failed to send to a device 4805.


Push notification failed to send to a device 13030.


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


Sending email for incident closure


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001885","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Jasmyne Soukup"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/UCC/26/00001"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as resolving"},{"type":"text","text":"Ticket"},{"type":"text","text":"testing"},{"type":"text","text":"Robertsdale"},{"type":"text","text":"Unsafe Condition"},{"type":"text","text":"Addisyn Papp"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/204/79069"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Sending Assigned To Whatsapp for IncidentId:79069


Invalid Mobile Number - 912000001885912000001885


Invalid Mobile Number - 912000001885912000001885912000001885


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : NOTIFICATION_FOR_WORK_PERMIT_CREATION ###


# Calling SendNotificationForWorkPermitCreation function for email/WhatsApp #


Executing email and WhatsApp notifications to WorkPermit approvers


Sending WorkPermit creation email to: osm07940@osmosys.co


New Work Permit Assigned


Sending WorkPermit creation WhatsApp message to: 912000007478


# Preparing notification body #


# Fetching devices bypassing preferences (Single System Fallback) #


### Started process for Execution of Event : DEPARTMENT_INCHARGE_NOTIFICATION_FOR_WORK_PERMIT_CREATION ###


# Calling SendDepartmentInchargeNotificationForWorkPermitCreation function for email/WhatsApp #


### Started process for Execution of Event : WORK_PERMIT_APPROVED_INFORM_TO_CREATOR_NOTIFICATION ###


# Calling SendWorkPermitApprovedInformToCreatorNotification function for email #


Executing email notifications to WorkPermit Creator about the approval by an Approver


Sending WorkPermit Approver Clarification email to WorkPermit Creator: TITAGARH_ADMIN@oqsha.com


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Aimée Burleson has Issued your Work Permit


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Executing whatsapp notifications to WorkPermit Creator about the approval by an Approver


Sending WhatsApp for WorkPermit to user: 10313


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : WORK_PERMIT_APPROVAL_INVITATION_NOTIFICATION ###


# Calling SendWorkPermitApprovalInvitationNotification function for email/WhatsApp #


Executing email notifications to WorkPermit Approvers about the Pending approval


A Work Permit is awaiting your Review


Executing whatsapp notifications to WorkPermit Approvers about the Pending approval


Sending WhatsApp for WorkPermit to user: 11139


# Checking for device existence #


# User device exists #


Sending Approval Invitation Notification for Work Permit Id:3943


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/0675b795-f420-3121-9417-0cea2cac8f5e


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 17138.


# Push notification did not send #


# Fetching devices bypassing preferences (Single System Fallback) #


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Assigned To Whatsapp for IncidentId:79069


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000002239","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Addisyn Papp"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/UCC/26/00001"},{"type":"text","text":"Ticket status updated to Closed., Comments are added as closing the ticket"},{"type":"text","text":"Ticket"},{"type":"text","text":"testing"},{"type":"text","text":"Robertsdale"},{"type":"text","text":"Unsafe Condition"},{"type":"text","text":"Addisyn Papp"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Closed"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/204/79069"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


# Checking for device existence #


# User device exists #


Sending Assigned To Notification for IncidentId:79069


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/a0dfda5b-28b9-310e-b5dd-a829300426f7


Unauthorized


Push notification failed to send to a device 2793.


# Push notification did not send #


Endpoint: arn:aws:sns:us-west-2:505884080245:endpoint/GCM/OQSHA-Android/65ae9aac-94dd-3c25-9aa9-63b288320db5


Push notification failed to send to a device 6946.


Sending Email for IncidentId:79069


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001885","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Jasmyne Soukup"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/UCC/26/00001"},{"type":"text","text":"Ticket status updated to Closed., Comments are added as closing the ticket"},{"type":"text","text":"Ticket"},{"type":"text","text":"testing"},{"type":"text","text":"Robertsdale"},{"type":"text","text":"Unsafe Condition"},{"type":"text","text":"Addisyn Papp"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Closed"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/204/79069"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Bulk) #


# Checking for device existence #


# User device exists #


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/cd58aaa8-3aca-3d74-9b3e-2b3753cd1a3e


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 2561.


# Push notification did not send #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/8b395690-f650-3a22-a5b2-98017b62ebb6


Push notification failed to send to a device 3575.


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/39a2a7b6-5c94-3361-ac38-a2ad98d980a4


Push notification failed to send to a device 4805.


Sending Assigned To Notification for IncidentId:79069


Push notification failed to send to a device 13030.


Sending email for incident closure


Error occurred while sending email using Osmo-x.


Object reference not set to an instance of an object.


*--- Sending Email Serice Initiated ---*


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


# Checking for device existence #


# User device exists #


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/cd147add-559f-39a0-aa42-2a122117d365


Unauthorized


Push notification failed to send to a device 2568.


# Push notification did not send #


Inside SendAppNotification Device Type: GCM


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/22f1e197-ee6f-3ada-874b-b733f95c9f23


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 6256.


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/f3e2e940-ac5f-343e-9c85-fc9a2a9d655f


Push notification failed to send to a device 16977.


Sending Assigned To Whatsapp for IncidentId:79069


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000006478","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Jacqui Skelton"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/UCC/26/00001"},{"type":"text","text":"Ticket status updated to Closed., Comments are added as closing the ticket"},{"type":"text","text":"Ticket"},{"type":"text","text":"testing"},{"type":"text","text":"Robertsdale"},{"type":"text","text":"Unsafe Condition"},{"type":"text","text":"Addisyn Papp"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Closed"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/204/79069"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001710","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Hellen Maravilla"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/UCC/26/00001"},{"type":"text","text":"Ticket status updated to Closed., Comments are added as closing the ticket"},{"type":"text","text":"Ticket"},{"type":"text","text":"testing"},{"type":"text","text":"Robertsdale"},{"type":"text","text":"Unsafe Condition"},{"type":"text","text":"Addisyn Papp"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Closed"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/204/79069"},{"type":"text","text":"Oqsha Team"}]}]}}}


Invalid Mobile Number - 912000001710912000001710


# Checking for device existence #


# User device exists #


Sending Assigned To Notification for IncidentId:79069


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/1ed0574f-f394-38d4-b33c-1065f3e9da1e


Unauthorized


Push notification failed to send to a device 18903.


# Push notification did not send #


Sending email for incident closure


*--- Sending Email Serice Initiated ---*


Error occurred while sending email using Osmo-x.


Object reference not set to an instance of an object.


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000005109","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Kathaleen Hoopes"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/UCC/26/00001"},{"type":"text","text":"Ticket status updated to Closed., Comments are added as closing the ticket"},{"type":"text","text":"Ticket"},{"type":"text","text":"testing"},{"type":"text","text":"Robertsdale"},{"type":"text","text":"Unsafe Condition"},{"type":"text","text":"Addisyn Papp"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Closed"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/204/79069"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


Inside SendAppNotification Device Type: GCM


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/80f2e057-c1c4-33ff-ab71-96a94157f825


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 2596.


Sending Assigned To Whatsapp for IncidentId:79069


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000009155","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Giselle Skelton"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/UCC/26/00001"},{"type":"text","text":"Ticket status updated to Closed., Comments are added as closing the ticket"},{"type":"text","text":"Ticket"},{"type":"text","text":"testing"},{"type":"text","text":"Robertsdale"},{"type":"text","text":"Unsafe Condition"},{"type":"text","text":"Addisyn Papp"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Closed"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/204/79069"},{"type":"text","text":"Oqsha Team"}]}]}}}


# Checking for device existence #


# User device exists #


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/51b263a2-751d-3f27-9fe4-a6d058409422


Unauthorized


Push notification failed to send to a device 17143.


# Push notification did not send #


Sending email for incident closure


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001657","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Karla Mcclintock"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/UCC/26/00001"},{"type":"text","text":"Ticket status updated to Closed., Comments are added as closing the ticket"},{"type":"text","text":"Ticket"},{"type":"text","text":"testing"},{"type":"text","text":"Robertsdale"},{"type":"text","text":"Unsafe Condition"},{"type":"text","text":"Addisyn Papp"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Closed"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/204/79069"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


Sending Assigned To Notification for IncidentId:79069


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/056dd5a1-1c27-3e4d-9114-c7300dcd4445


Push notification failed to send to a device 2589.


*--- Sending Email Serice Initiated ---*


Error occurred while sending email using Osmo-x.


Object reference not set to an instance of an object.


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000009853","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Areli Shrum"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/UCC/26/00001"},{"type":"text","text":"Ticket status updated to Closed., Comments are added as closing the ticket"},{"type":"text","text":"Ticket"},{"type":"text","text":"testing"},{"type":"text","text":"Robertsdale"},{"type":"text","text":"Unsafe Condition"},{"type":"text","text":"Addisyn Papp"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Closed"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/204/79069"},{"type":"text","text":"Oqsha Team"}]}]}}}


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


# Checking for device existence #


# User device exists #


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/b0093205-7b0a-3ffc-a18f-0554136bb760


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 2328.


# Push notification did not send #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/9cef82ec-ee40-3b87-8215-1f0ad7165ff7


Push notification failed to send to a device 5927.


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/9ae6f153-9f95-3b3a-9f54-55d87741a891


Push notification failed to send to a device 9010.


Sending email for incident closure


Sending Assigned To Whatsapp for IncidentId:79069


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000004003","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Marley Lacy"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/UCC/26/00001"},{"type":"text","text":"Ticket status updated to Closed., Comments are added as closing the ticket"},{"type":"text","text":"Ticket"},{"type":"text","text":"testing"},{"type":"text","text":"Robertsdale"},{"type":"text","text":"Unsafe Condition"},{"type":"text","text":"Addisyn Papp"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Closed"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/204/79069"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Checking for device existence #


# User device exists #


Sending Assigned To Notification for IncidentId:79069


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/cd58aaa8-3aca-3d74-9b3e-2b3753cd1a3e


Unauthorized


Push notification failed to send to a device 2561.


# Push notification did not send #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/8b395690-f650-3a22-a5b2-98017b62ebb6


Push notification failed to send to a device 3575.


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/39a2a7b6-5c94-3361-ac38-a2ad98d980a4


Push notification failed to send to a device 4805.


Inside SendAppNotification Device Type: GCM


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 13030.


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


# Checking for device existence #


# User device exists #


Generating AWS SNS Request


Sending email for incident closure


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001885","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Jasmyne Soukup"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/UCC/26/00001"},{"type":"text","text":"Ticket status updated to Closed., Comments are added as closing the ticket"},{"type":"text","text":"Ticket"},{"type":"text","text":"testing"},{"type":"text","text":"Robertsdale"},{"type":"text","text":"Unsafe Condition"},{"type":"text","text":"Addisyn Papp"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Closed"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/204/79069"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Sending Assigned To Whatsapp for IncidentId:79069


Invalid Mobile Number - 912000001885912000001885


Invalid Mobile Number - 912000001885912000001885912000001885


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":79070},{"Key":"AssignedToID","Value":1778}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


Converted to byte file


PDF generation successfull


## Sending email to Randal Jessup, UserId : 1778 for assigned to notification ##


Sending Assigned To Email for IncidentId:79070


Initializing Email Service Client


Generating Email Request


A Ticket T/BEAT/UCC/26/00002 is assigned to you related to 'Unsafe Condition'


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:79070


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


### Ended processing Assigned to Notification Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : BULK_EXPORT_READY ###


# Calling SendBulkExportReadyEmail for exportId=18 userId=267 #


[BulkExport] Fetching user details for userId=267


[BulkExport] Sending email to=TTK_Admin@oqsha.com


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Your OQSHA bulk export is ready


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


[BulkExport] Email sent successfully to=TTK_Admin@oqsha.com


# Calling SendBulkExportReadyEmail for exportId=19 userId=267 #


# Calling SendBulkExportReadyEmail for exportId=20 userId=267 #


# Calling SendBulkExportReadyEmail for exportId=21 userId=267 #


### End Event Execution ###


### Start Event Execution ###


# Calling SendBulkExportReadyEmail for exportId=22 userId=267 #


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":79072},{"Key":"OrgId","Value":204},{"Key":"AssignedToID","Value":1942}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


Converted to byte file


PDF generation successfull


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:79072


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


# Checking for device existence #


# User device exists #


Sending Assigned To Notification for IncidentId:79072


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/a0dfda5b-28b9-310e-b5dd-a829300426f7


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 2793.


# Push notification did not send #


Endpoint: arn:aws:sns:us-west-2:505884080245:endpoint/GCM/OQSHA-Android/65ae9aac-94dd-3c25-9aa9-63b288320db5


Push notification failed to send to a device 6946.


### Ended processing Assigned to Notification Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:79072


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket T/BEAT/FAA/26/00001 has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Checking for device existence #


# User device exists #


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Test/edf53810-f387-3b3d-bdf2-3ddcfdb0e672


Unauthorized


Push notification failed to send to a device 26450.


# Push notification did not send #


Sending Assigned To Whatsapp for IncidentId:79072


# Fetching devices honoring user preferences for Multiple Module IDs (Bulk) #


Sending Assigned To Notification for IncidentId:79072


Inside SendAppNotification Device Type: GCM


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/a0dfda5b-28b9-310e-b5dd-a829300426f7


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 2793.


Endpoint: arn:aws:sns:us-west-2:505884080245:endpoint/GCM/OQSHA-Android/65ae9aac-94dd-3c25-9aa9-63b288320db5


Push notification failed to send to a device 6946.


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


# Checking for device existence #


# User device exists #


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/1ed0574f-f394-38d4-b33c-1065f3e9da1e


Unauthorized


Push notification failed to send to a device 18903.


# Push notification did not send #


Sending email for incident closure


*--- Sending Email Serice Initiated ---*


Error occurred while sending email using Osmo-x.


Object reference not set to an instance of an object.


Osmo-x WhatsApp Message has been Sent


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/80f2e057-c1c4-33ff-ab71-96a94157f825


Push notification failed to send to a device 2596.


Sending Assigned To Whatsapp for IncidentId:79072


# Preparing notification body #


Sending Assigned To Notification for IncidentId:79072


Inside SendAppNotification Device Type: GCM


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/51b263a2-751d-3f27-9fe4-a6d058409422


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 17143.


# Checking for device existence #


# User device exists #


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/056dd5a1-1c27-3e4d-9114-c7300dcd4445


Unauthorized


Push notification failed to send to a device 2589.


# Push notification did not send #


Sending email for incident closure


Osmo-x WhatsApp Message has been Sent


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/cd147add-559f-39a0-aa42-2a122117d365


Push notification failed to send to a device 2568.


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/22f1e197-ee6f-3ada-874b-b733f95c9f23


Push notification failed to send to a device 6256.


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/f3e2e940-ac5f-343e-9c85-fc9a2a9d655f


Push notification failed to send to a device 16977.


# Preparing notification body #


# Checking for device existence #


# User device exists #


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/b0093205-7b0a-3ffc-a18f-0554136bb760


Unauthorized


Push notification failed to send to a device 2328.


# Push notification did not send #


Sending Assigned To Notification for IncidentId:79072


Inside SendAppNotification Device Type: GCM


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/9cef82ec-ee40-3b87-8215-1f0ad7165ff7


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 5927.


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/9ae6f153-9f95-3b3a-9f54-55d87741a891


Push notification failed to send to a device 9010.


Sending email for incident closure


*--- Sending Email Serice Initiated ---*


Error occurred while sending email using Osmo-x.


Object reference not set to an instance of an object.


Sending Assigned To Whatsapp for IncidentId:79072


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


Invalid Mobile Number - 912000001710912000001710


# Checking for device existence #


# User device exists #


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/cd58aaa8-3aca-3d74-9b3e-2b3753cd1a3e


Unauthorized


Push notification failed to send to a device 2561.


# Push notification did not send #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/8b395690-f650-3a22-a5b2-98017b62ebb6


Push notification failed to send to a device 3575.


Sending Assigned To Notification for IncidentId:79072


Inside SendAppNotification Device Type: GCM


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/39a2a7b6-5c94-3361-ac38-a2ad98d980a4


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 4805.


Push notification failed to send to a device 13030.


# Preparing notification body #


# Checking for device existence #


# User device exists #


Generating AWS SNS Request


Sending email for incident closure


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp Message has been Sent


Invalid Mobile Number - 912000001885912000001885


Sending Assigned To Whatsapp for IncidentId:79072


Invalid Mobile Number - 912000001885912000001885912000001885


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:79072


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"918888888882","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Randal Jessup"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/FAA/26/00001"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as resolving"},{"type":"text","text":"Ticket"},{"type":"text","text":"testing "},{"type":"text","text":"Robertsdale"},{"type":"text","text":"First Aid"},{"type":"text","text":"Randal Jessup"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/204/79072"},{"type":"text","text":"Oqsha Team"}]}]}}}


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


# Checking for device existence #


# User device exists #


Sending Assigned To Notification for IncidentId:79072


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Test/edf53810-f387-3b3d-bdf2-3ddcfdb0e672


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 26450.


# Push notification did not send #


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000002239","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Addisyn Papp"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/FAA/26/00001"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as resolving"},{"type":"text","text":"Ticket"},{"type":"text","text":"testing "},{"type":"text","text":"Robertsdale"},{"type":"text","text":"First Aid"},{"type":"text","text":"Randal Jessup"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/204/79072"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Fetching devices honoring user preferences for Multiple Module IDs (Bulk) #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/a0dfda5b-28b9-310e-b5dd-a829300426f7


Push notification failed to send to a device 2793.


Endpoint: arn:aws:sns:us-west-2:505884080245:endpoint/GCM/OQSHA-Android/65ae9aac-94dd-3c25-9aa9-63b288320db5


Push notification failed to send to a device 6946.


# Preparing notification body #


# Checking for device existence #


# User device exists #


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/1ed0574f-f394-38d4-b33c-1065f3e9da1e


Unauthorized


Push notification failed to send to a device 18903.


Sending email for incident closure


*--- Sending Email Serice Initiated ---*


Error occurred while sending email using Osmo-x.


Object reference not set to an instance of an object.


Sending Assigned To Whatsapp for IncidentId:79072


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000005109","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Kathaleen Hoopes"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/FAA/26/00001"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as resolving"},{"type":"text","text":"Ticket"},{"type":"text","text":"testing "},{"type":"text","text":"Robertsdale"},{"type":"text","text":"First Aid"},{"type":"text","text":"Randal Jessup"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/204/79072"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


Sending Assigned To Notification for IncidentId:79072


Inside SendAppNotification Device Type: GCM


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/80f2e057-c1c4-33ff-ab71-96a94157f825


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 2596.


# Push notification did not send #


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000009155","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Giselle Skelton"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/FAA/26/00001"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as resolving"},{"type":"text","text":"Ticket"},{"type":"text","text":"testing "},{"type":"text","text":"Robertsdale"},{"type":"text","text":"First Aid"},{"type":"text","text":"Randal Jessup"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/204/79072"},{"type":"text","text":"Oqsha Team"}]}]}}}


# Preparing notification body #


# Checking for device existence #


# User device exists #


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/51b263a2-751d-3f27-9fe4-a6d058409422


Unauthorized


Push notification failed to send to a device 17143.


Sending email for incident closure


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001657","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Karla Mcclintock"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/FAA/26/00001"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as resolving"},{"type":"text","text":"Ticket"},{"type":"text","text":"testing "},{"type":"text","text":"Robertsdale"},{"type":"text","text":"First Aid"},{"type":"text","text":"Randal Jessup"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/204/79072"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/056dd5a1-1c27-3e4d-9114-c7300dcd4445


Push notification failed to send to a device 2589.


*--- Sending Email Serice Initiated ---*


Error occurred while sending email using Osmo-x.


Object reference not set to an instance of an object.


Sending Assigned To Whatsapp for IncidentId:79072


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000009853","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Areli Shrum"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/FAA/26/00001"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as resolving"},{"type":"text","text":"Ticket"},{"type":"text","text":"testing "},{"type":"text","text":"Robertsdale"},{"type":"text","text":"First Aid"},{"type":"text","text":"Randal Jessup"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/204/79072"},{"type":"text","text":"Oqsha Team"}]}]}}}


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


# Checking for device existence #


# User device exists #


Sending Assigned To Notification for IncidentId:79072


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/cd147add-559f-39a0-aa42-2a122117d365


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 2568.


# Push notification did not send #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/22f1e197-ee6f-3ada-874b-b733f95c9f23


Push notification failed to send to a device 6256.


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/f3e2e940-ac5f-343e-9c85-fc9a2a9d655f


Push notification failed to send to a device 16977.


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000006478","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Jacqui Skelton"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/FAA/26/00001"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as resolving"},{"type":"text","text":"Ticket"},{"type":"text","text":"testing "},{"type":"text","text":"Robertsdale"},{"type":"text","text":"First Aid"},{"type":"text","text":"Randal Jessup"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/204/79072"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Checking for device existence #


# User device exists #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/b0093205-7b0a-3ffc-a18f-0554136bb760


Push notification failed to send to a device 2328.


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/9cef82ec-ee40-3b87-8215-1f0ad7165ff7


Unauthorized


Push notification failed to send to a device 5927.


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/9ae6f153-9f95-3b3a-9f54-55d87741a891


Push notification failed to send to a device 9010.


# Push notification did not send #


Sending email for incident closure


*--- Sending Email Serice Initiated ---*


Error occurred while sending email using Osmo-x.


Object reference not set to an instance of an object.


Sending Assigned To Whatsapp for IncidentId:79072


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000004003","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Marley Lacy"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/FAA/26/00001"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as resolving"},{"type":"text","text":"Ticket"},{"type":"text","text":"testing "},{"type":"text","text":"Robertsdale"},{"type":"text","text":"First Aid"},{"type":"text","text":"Randal Jessup"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/204/79072"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001710","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Hellen Maravilla"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/FAA/26/00001"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as resolving"},{"type":"text","text":"Ticket"},{"type":"text","text":"testing "},{"type":"text","text":"Robertsdale"},{"type":"text","text":"First Aid"},{"type":"text","text":"Randal Jessup"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/204/79072"},{"type":"text","text":"Oqsha Team"}]}]}}}


Invalid Mobile Number - 912000001710912000001710


# Checking for device existence #


# User device exists #


Sending Assigned To Notification for IncidentId:79072


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/cd58aaa8-3aca-3d74-9b3e-2b3753cd1a3e


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 2561.


# Push notification did not send #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/8b395690-f650-3a22-a5b2-98017b62ebb6


Push notification failed to send to a device 3575.


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/39a2a7b6-5c94-3361-ac38-a2ad98d980a4


Push notification failed to send to a device 4805.


Push notification failed to send to a device 13030.


# Preparing notification body #


# Checking for device existence #


# User device exists #


Sending email for incident closure


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Assigned To Whatsapp for IncidentId:79072


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000001885","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Jasmyne Soukup"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/BEAT/FAA/26/00001"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as resolving"},{"type":"text","text":"Ticket"},{"type":"text","text":"testing "},{"type":"text","text":"Robertsdale"},{"type":"text","text":"First Aid"},{"type":"text","text":"Randal Jessup"},{"type":"text","text":"Heartbeam Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/204/79072"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Invalid Mobile Number - 912000001885912000001885


Invalid Mobile Number - 912000001885912000001885912000001885


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:79072


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


# Checking for device existence #


# User device exists #


Sending Assigned To Notification for IncidentId:79072


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Test/edf53810-f387-3b3d-bdf2-3ddcfdb0e672


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 26450.


# Push notification did not send #


Osmo-x WhatsApp Message has been Sent


# Fetching devices honoring user preferences for Multiple Module IDs (Bulk) #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/a0dfda5b-28b9-310e-b5dd-a829300426f7


Push notification failed to send to a device 2793.


Endpoint: arn:aws:sns:us-west-2:505884080245:endpoint/GCM/OQSHA-Android/65ae9aac-94dd-3c25-9aa9-63b288320db5


Push notification failed to send to a device 6946.


# Preparing notification body #


# Checking for device existence #


# User device exists #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/1ed0574f-f394-38d4-b33c-1065f3e9da1e


Push notification failed to send to a device 18903.


Sending email for incident closure


*--- Sending Email Serice Initiated ---*


Error occurred while sending email using Osmo-x.


Object reference not set to an instance of an object.


Sending Assigned To Whatsapp for IncidentId:79072


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


Sending Assigned To Notification for IncidentId:79072


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/80f2e057-c1c4-33ff-ab71-96a94157f825


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 2596.


# Push notification did not send #


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Checking for device existence #


# User device exists #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/51b263a2-751d-3f27-9fe4-a6d058409422


Push notification failed to send to a device 17143.


Sending email for incident closure


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/056dd5a1-1c27-3e4d-9114-c7300dcd4445


Push notification failed to send to a device 2589.


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/cd147add-559f-39a0-aa42-2a122117d365


Push notification failed to send to a device 2568.


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/22f1e197-ee6f-3ada-874b-b733f95c9f23


Unauthorized


Push notification failed to send to a device 6256.


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/f3e2e940-ac5f-343e-9c85-fc9a2a9d655f


Push notification failed to send to a device 16977.


# Push notification did not send #


Sending Assigned To Whatsapp for IncidentId:79072


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


# Checking for device existence #


# User device exists #


Sending Assigned To Notification for IncidentId:79072


Inside SendAppNotification Device Type: GCM


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/b0093205-7b0a-3ffc-a18f-0554136bb760


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 2328.


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/9cef82ec-ee40-3b87-8215-1f0ad7165ff7


Unauthorized


Push notification failed to send to a device 5927.


# Push notification did not send #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/9ae6f153-9f95-3b3a-9f54-55d87741a891


Push notification failed to send to a device 9010.


Sending email for incident closure


*--- Sending Email Serice Initiated ---*


Error occurred while sending email using Osmo-x.


Object reference not set to an instance of an object.


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


Invalid Mobile Number - 912000001710912000001710


# Checking for device existence #


# User device exists #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/cd58aaa8-3aca-3d74-9b3e-2b3753cd1a3e


Push notification failed to send to a device 2561.


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/8b395690-f650-3a22-a5b2-98017b62ebb6


Unauthorized


Push notification failed to send to a device 3575.


# Push notification did not send #


Sending Assigned To Notification for IncidentId:79072


Inside SendAppNotification Device Type: GCM


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/39a2a7b6-5c94-3361-ac38-a2ad98d980a4


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 4805.


Push notification failed to send to a device 13030.


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


# Checking for device existence #


# User device exists #


Sending email for incident closure


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


*--- Sending Email Serice Initiated ---*


Sending Assigned To Whatsapp for IncidentId:79072


Osmo-x WhatsApp Message has been Sent


Invalid Mobile Number - 912000001885912000001885


Invalid Mobile Number - 912000001885912000001885912000001885


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : BULK_EXPORT_READY ###


# Calling SendBulkExportReadyEmail for exportId=23 userId=267 #


[BulkExport] Fetching user details for userId=267


[BulkExport] Sending email to=TTK_Admin@oqsha.com


Your OQSHA bulk export is ready


[BulkExport] Email sent successfully to=TTK_Admin@oqsha.com


### Start Notification Sender Program.cs Execution ###


### Calling ConfigureService.Configure() function ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started process for Execution of Event : NOTIFICATION_TO_ISSUER ###


# Calling SendNotificationToIssuerForCreatingPermitToWork function for whatsapp and push notification #


# Fetching devices honoring user preferences for Multiple Module IDs (Bulk) #


Executing sending notification to issuers through whatsapp


Sending notification to issuers of the comapny regarding permit to work 438057


Osmo-x WhatsApp Message has been Sent


Executing sending push notification to the issuers


# Push Subject for Issuer P/BEAT/COM/BEAT/DW/26/00001


# Preparing notification body #


# Checking for device existence #


# User device exists #


Sending notification for permit to work: 438057


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/de4d85be-a3fe-3a30-9305-ef877b8494cf


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 25154.


# Push notification did not send #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Production/6231d64d-57cd-3a62-b990-ae01c9bf5014


Push notification failed to send to a device 26335.


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : NOTIFICATION_FOR_WORK_PERMIT_HISTORY ###


# Calling SendNotificationForPTWHistory function for whatsapp and push notification #


Executing sending notification to reviewer through whatsapp


Sending notification to reviewer of the comapny regarding permit to work 438057


Osmo-x WhatsApp Message has been Sent


### Started process for Execution of Event : BULK_EXPORT_READY ###


# Calling SendBulkExportReadyEmail for exportId=24 userId=267 #


[BulkExport] Fetching user details for userId=267


[BulkExport] Sending email to=TTK_Admin@oqsha.com


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Your OQSHA bulk export is ready


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


[BulkExport] Email sent successfully to=TTK_Admin@oqsha.com


### End Event Execution ###


### Start Event Execution ###


# Calling SendBulkExportReadyEmail for exportId=25 userId=267 #


# Calling SendBulkExportReadyEmail for exportId=26 userId=267 #


# Calling SendBulkExportReadyEmail for exportId=27 userId=267 #


# Calling SendBulkExportReadyEmail for exportId=28 userId=267 #


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":79074},{"Key":"AssignedToID","Value":11697}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


Converted to byte file


PDF generation successfull


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:79074


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


### Ended processing Assigned to Notification Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:79074


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket 5ENMA9 has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000000713","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Ticket"},{"type":"text","text":"5ENMA9"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as resolved by cope"},{"type":"text","text":"Ticket"},{"type":"text","text":"test"},{"type":"text","text":"Alanreed"},{"type":"text","text":"Near miss"},{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Galecto Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/211/79074"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"915555557635","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Abi Cope"},{"type":"text","text":"Ticket"},{"type":"text","text":"5ENMA9"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as resolved by cope"},{"type":"text","text":"Ticket"},{"type":"text","text":"test"},{"type":"text","text":"Alanreed"},{"type":"text","text":"Near miss"},{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Galecto Inc."},{"type":"text","text":"Resolved"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/211/79074"},{"type":"text","text":"Oqsha Team"}]}]}}}


# Fetching devices honoring user preferences for Multiple Module IDs (Bulk) #


# Checking for device existence #


# User device exists #


Sending Assigned To Notification for IncidentId:79074


Inside SendAppNotification Device Type: APNS


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS/Oqsha-IOS-Production/874403f9-a5e8-3182-8bdf-00c4cdefedb6


Unauthorized


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is Unauthorized


Push notification failed to send to a device 26454.


# Push notification did not send #


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


Sending Email for IncidentId:79074


Initializing Email Service Client


Generating Email Request


Ticket 5ENMA9 has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Assigned To Whatsapp for IncidentId:79074


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"912000000713","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Ticket"},{"type":"text","text":"5ENMA9"},{"type":"text","text":"Ticket status updated to Closed., Comments are added as closed"},{"type":"text","text":"Ticket"},{"type":"text","text":"test"},{"type":"text","text":"Alanreed"},{"type":"text","text":"Near miss"},{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Galecto Inc."},{"type":"text","text":"Closed"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/211/79074"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


# Checking for device existence #


# User device exists #


Generating AWS SNS Request


Unauthorized


Push notification failed to send to a device 26455.


# Push notification did not send #


Osmo-x WhatsApp payload: {"providerId":48,"data":{"to":"915555557635","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Abi Cope"},{"type":"text","text":"Ticket"},{"type":"text","text":"5ENMA9"},{"type":"text","text":"Ticket status updated to Closed., Comments are added as closed"},{"type":"text","text":"Ticket"},{"type":"text","text":"test"},{"type":"text","text":"Alanreed"},{"type":"text","text":"Near miss"},{"type":"text","text":"Renard Whatley"},{"type":"text","text":"Galecto Inc."},{"type":"text","text":"Closed"},{"type":"text","text":"https://sandbox.oqsha.com/#/inct/view/211/79074"},{"type":"text","text":"Oqsha Team"}]}]}}}


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":79075},{"Key":"AssignedToID","Value":11697}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


Converted to byte file


PDF generation successfull


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:79075


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Ended processing Assigned to Notification Event ###


### Started process for Execution of Event : INCIDENT_SUBMITTED_NOTIFICATION ###


### Started processing for Incident Submitted Event ###


Using default template for Org 248: Templates\IncidentSubmittedNotificationEmailTemplate.html


Executing email notifications to Incident Approvers about the Pending approval


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


A new incident IMF/FBYDW/ROO/FAO/26/00001 has been reported


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Executing whatsapp notifications to Incident Approvers about the Pending approval


Sending WhatsApp Notification for Incident Approval to User: 5530


# Fetching devices honoring user preferences for Multiple Module IDs (Single) #


### Ended processing Incident Submitted Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : INCIDENT_VALIDATED_NOTIFICATION ###


### Started processing for Incident Validated Event ###


Incident IMF/FBYDW/ROO/FAO/26/00001 has been validated


Sending WhatsApp for Incident Validation to User: 5533


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Ended processing Incident Validated Event ###


### Started process for Execution of Event : INCIDENT_FIRRELEASED_NOTIFICATION ###


### Started processing for Incident FIR Released Event ###


Using default template for Org 248: Templates\IncidentFIRReleasedNotificationEmailTemplate.html


Initializing Email Service Client


Generating Email Request